Privacy Policy

1. Information We Collect

At Kito AI Assistant, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use Kito AI Assistant.

1.1 Personal Information You Provide

• Account Information: Name, email address, password, and account preferences when you register.
• Chat Conversations: All messages, prompts, and questions you send to Kito AI Assistant.
• Personalization Settings: Custom instructions, preferred name, and other preferences you configure.
• Payment Information: If you upgrade to a paid plan, payment details are processed securely by our payment partners.

1.2 Automatically Collected Information

• Usage Data: Conversation timestamps, message counts, feature usage patterns.
• Technical Data: IP address, browser type, device information, operating system.
• Analytics Data: Page visits, session duration, interaction metrics.

2. How We Use Your Information

• To Provide AI Services: Process your questions, generate responses, and maintain conversation context.
• To Improve Kito: Analyze usage patterns to enhance response quality and user experience.
• To Manage Your Account: Handle authentication, plan limits, and account preferences.
• To Communicate: Send important updates, security alerts, and service notifications.
• To Ensure Security: Monitor for suspicious activity and prevent abuse of our services.

3. Data Storage & Security

• Encryption: All data transmitted between your browser and our servers is encrypted using SSL/TLS.
• Database Security: Your conversations are stored in secure, encrypted databases with access controls.
• Retention Period:
  • Free plan: Chat history retained for 30 days
  • Paid plans: Unlimited chat history retention
• Backup Protection: Regular encrypted backups ensure data durability.

4. Third-Party Services

Kito uses the following third-party services to function:

• AI Processing: Your messages are processed through our AI service providers to generate responses.
• Payment Processors: For handling subscription payments (coming soon).
• Hosting Infrastructure: Your data is stored on secure cloud servers provided by trusted hosting partners.

Each of these services has its own privacy policy and data processing agreements. We ensure they comply with applicable data protection regulations.

5. Your Rights & Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data we hold.
• Correction: Update or correct inaccurate information.
• Deletion: Request deletion of your conversations and account.
• Export: Download your conversation history (coming soon for paid plans).
• Opt-out: Disable analytics tracking (contact support).

6. Cookies & Tracking

Kito uses essential cookies to:

• Maintain your logged-in session
• Remember your preferences and personalization settings
• Track conversation history for your account

We do not use third-party tracking cookies for advertising or analytics without your explicit consent. You can disable cookies in your browser settings, but this may affect Kito's functionality.

7. Data Protection & GDPR Compliance

Kito is committed to GDPR compliance for our European users:

• Lawful Basis: We process your data based on contract fulfillment (providing Kito services) and legitimate interests (improving our AI).
• Data Transfer: Your data may be transferred to and processed on servers located outside your country. We ensure adequate safeguards are in place.
• Data Protection Officer: For GDPR inquiries, contact us at legal@kito.chat.

8. Children's Privacy

Kito is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such data, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on this page with a new "Last Updated" date
• Sending an email notification to registered users
• Displaying a prominent notice within Kito

Your continued use of Kito after changes constitutes acceptance of the updated policy.